# Civic Switchboard Guide

## Civic Switchboard Guide

- [Introduction](https://civic-switchboard.gitbook.io/guide/readme.md)
- [About](https://civic-switchboard.gitbook.io/guide/about.md)
- [Context and Concepts](https://civic-switchboard.gitbook.io/guide/context-and-concepts.md)
- [An incredibly condensed look at the development of open civic data in the United States](https://civic-switchboard.gitbook.io/guide/context-and-concepts/an-incredibly-condensed-look-at-the-development-of-open-civic-data-in-the-united-states.md)
- [Ways of thinking about data: Open data, civic data](https://civic-switchboard.gitbook.io/guide/context-and-concepts/ways-of-thinking-about-data-open-data-civic-data.md)
- [Defining a data intermediary](https://civic-switchboard.gitbook.io/guide/context-and-concepts/defining-a-data-intermediary.md)
- [Where do libraries fit in?](https://civic-switchboard.gitbook.io/guide/context-and-concepts/where-do-libraries-fit-in.md)
- [Selected Resources](https://civic-switchboard.gitbook.io/guide/context-and-concepts/resources.md)
- [Engaging Partners](https://civic-switchboard.gitbook.io/guide/engaging-partners.md)
- [Building libraries into civic data partnerships](https://civic-switchboard.gitbook.io/guide/engaging-partners/building-libraries-into-civic-data-partnerships.md)
- [Finding partners in your ecosystem](https://civic-switchboard.gitbook.io/guide/engaging-partners/finding-a-data-intermediary-partne.md)
- [Common barriers to getting started](https://civic-switchboard.gitbook.io/guide/engaging-partners/common-barriers.md)
- [Selected Resources](https://civic-switchboard.gitbook.io/guide/engaging-partners/resources.md)
- [Understanding Your Ecosystem](https://civic-switchboard.gitbook.io/guide/understanding-your-ecosystem.md)
- [Mapping your Ecosystem](https://civic-switchboard.gitbook.io/guide/understanding-your-ecosystem/mapping-your-ecosystem.md)
- [Measuring Health and Capacity](https://civic-switchboard.gitbook.io/guide/understanding-your-ecosystem/measuring-health-and-capacity.md)
- [Understanding Community Data Needs](https://civic-switchboard.gitbook.io/guide/understanding-your-ecosystem/understanding-community-data-needs.md)
- [Selected Resources](https://civic-switchboard.gitbook.io/guide/understanding-your-ecosystem/resources.md)
- [Library Roles](https://civic-switchboard.gitbook.io/guide/library-roles.md)
- [Connecting data users](https://civic-switchboard.gitbook.io/guide/library-roles/connecting-data-users.md)
- [Connecting data producers](https://civic-switchboard.gitbook.io/guide/library-roles/connecting-data-producers.md)
- [Showing the importance of civic data](https://civic-switchboard.gitbook.io/guide/library-roles/showing-importance-civic-data.md)
- [Developing civic data literacy](https://civic-switchboard.gitbook.io/guide/library-roles/developing-civic-data-literacy.md)
- [Advocating for ethical, responsible, and accessible civic data](https://civic-switchboard.gitbook.io/guide/library-roles/advocating.md)
- [Making civic data more usable](https://civic-switchboard.gitbook.io/guide/library-roles/making-civic-data-more-usable.md)
- [Providing expertise on data management](https://civic-switchboard.gitbook.io/guide/library-roles/providing-expertise-on-civic-data.md)
- [Creating civic data](https://civic-switchboard.gitbook.io/guide/library-roles/creating-civic-data.md)
- [Using civic data](https://civic-switchboard.gitbook.io/guide/library-roles/using-civic-data.md)
- [Publishing civic data](https://civic-switchboard.gitbook.io/guide/library-roles/publishing-civic-data.md)
- [Archiving civic data](https://civic-switchboard.gitbook.io/guide/library-roles/archiving-civic-data.md)
- [Increasing the library's capacity to do all of the above](https://civic-switchboard.gitbook.io/guide/library-roles/increasing-the-librarys-capacity.md)
- [Selected Resources](https://civic-switchboard.gitbook.io/guide/library-roles/resources.md)
- [Maintaining Momentum](https://civic-switchboard.gitbook.io/guide/maintaining-momentum.md)
- [Finding resources to support civic data work](https://civic-switchboard.gitbook.io/guide/maintaining-momentum/finding-resources-for-your-engagement.md)
- [Support networks and communities of practice](https://civic-switchboard.gitbook.io/guide/maintaining-momentum/support-networks-and-communities-of-practice.md)
- [Institutionalizing](https://civic-switchboard.gitbook.io/guide/maintaining-momentum/institutionalizing.md)
- [Selected Resources](https://civic-switchboard.gitbook.io/guide/maintaining-momentum/resources.md)
- [Case Studies 2019](https://civic-switchboard.gitbook.io/guide/case-studies.md)
- [Alaska State Library, Juneau, AK](https://civic-switchboard.gitbook.io/guide/case-studies/alaska-state-library-juneau-ak.md): Coordinating statewide data players through ecosystem mapping
- [Charlotte Mecklenburg Public Library, Charlotte, NC](https://civic-switchboard.gitbook.io/guide/case-studies/charlotte-mecklenburg-public-library-charlotte-nc.md): Organizing a local civic data council as groundwork for an open data portal
- [Fondren Library, Rice University, Houston, TX](https://civic-switchboard.gitbook.io/guide/case-studies/fondren-library-rice-university-houston-tx.md): Democratizing Data Through Data Literacy Training
- [Pioneer Library System, Ontario County, NY](https://civic-switchboard.gitbook.io/guide/case-studies/pioneer-library-system-ontario-county-ny.md): Expanding regional data sharing practices to support substance abuse prevention
- [Providence Public Library, Providence, RI](https://civic-switchboard.gitbook.io/guide/case-studies/providence-public-library-providence-ri.md): Engaging teens to tell local data stories with paper and electronics
- [Queens Public Library, Queens, NY](https://civic-switchboard.gitbook.io/guide/case-studies/queens-borough-public-library-queens-ny.md): Partnering to provide data literacy trainings to improve census outcomes
- [Robert L. Bogomolny Library at the University of Baltimore, MD](https://civic-switchboard.gitbook.io/guide/case-studies/robert-l.-bogomolny-library-at-the-university-of-baltimore-md.md): Joining open data and archival collections for neighborhood stories
- [Saint Paul Public Library, St. Paul, MN](https://civic-switchboard.gitbook.io/guide/case-studies/st-paul-public-library-st-paul-mn.md): Increasing awareness of open data through community conversations
- [Western New York Library Resources Council, Western NY](https://civic-switchboard.gitbook.io/guide/case-studies/western-new-york-library-resources-council-western-ny.md): Clarifying library roles in an expansive regional civic data ecosystem
- [Case Studies 2020](https://civic-switchboard.gitbook.io/guide/case-studies-2020.md)
- [The School of Library and Information Sciences Library at NCCU, Durham, NC](https://civic-switchboard.gitbook.io/guide/case-studies-2020/the-school-of-library-and-information-sciences-library-at-nccu-durham-nc.md): Discovering Racial Covenants in Durham’s Property Deeds
- [The University of Chicago Library’s Center for Digital Scholarship, Chicago, IL](https://civic-switchboard.gitbook.io/guide/case-studies-2020/the-university-of-chicago-librarys-center-for-digital-scholarship-chicago-il.md): Engaging with Criminal Justice Related Data
- [Indianapolis Public Library, Indianapolis, IN](https://civic-switchboard.gitbook.io/guide/case-studies-2020/indianapolis-public-library-indianapolis-in.md): Reaching a New Audience for Civic Data and Community Research
- [Spokane Public Library, Spokane, WA](https://civic-switchboard.gitbook.io/guide/case-studies-2020/spokane-public-library-spokane-wa.md): Grounding Open Data in a People-Centered Ecosystem
- [St. Joseph County Public Library, South Bend, IN](https://civic-switchboard.gitbook.io/guide/case-studies-2020/st.-joseph-county-public-library-south-bend-in.md): Building Civic Data Community Partnerships
- [Additional Resources](https://civic-switchboard.gitbook.io/guide/guide-resources.md): A list of the references cited throughout the entire guide
- [Civic Switchboard Workshop Materials](https://civic-switchboard.gitbook.io/guide/guide-resources/civic-switchboard-workshop-materials.md)
- [Archival Materials as Open Data](https://civic-switchboard.gitbook.io/guide/guide-resources/archival-materials-as-open-data.md)
- [Open Data](https://civic-switchboard.gitbook.io/guide/guide-resources/open-data.md)
- [Data Literacies](https://civic-switchboard.gitbook.io/guide/guide-resources/data-literacies.md)
- [Partnerships and Community-Building](https://civic-switchboard.gitbook.io/guide/guide-resources/partnerships-and-community-building.md)
- [Library Roles in Civic Data Ecosystems](https://civic-switchboard.gitbook.io/guide/guide-resources/library-roles-in-civic-data-ecosystems.md)
- [Archiving and Preservation of Civic and Government Data](https://civic-switchboard.gitbook.io/guide/guide-resources/archiving-and-preservation-of-civic-and-government-data.md)
- [Glossary](https://civic-switchboard.gitbook.io/guide/guide-resources/glossary.md)