Civic Switchboard Guide
  • Introduction
  • About
  • Context and Concepts
    • An incredibly condensed look at the development of open civic data in the United States
    • Ways of thinking about data: Open data, civic data
    • Defining a data intermediary
    • Where do libraries fit in?
    • Selected Resources
  • Engaging Partners
    • Building libraries into civic data partnerships
    • Finding partners in your ecosystem
    • Common barriers to getting started
    • Selected Resources
  • Understanding Your Ecosystem
    • Mapping your Ecosystem
    • Measuring Health and Capacity
    • Understanding Community Data Needs
    • Selected Resources
  • Library Roles
    • Connecting data users
    • Connecting data producers
    • Showing the importance of civic data
    • Developing civic data literacy
    • Advocating for ethical, responsible, and accessible civic data
    • Making civic data more usable
    • Providing expertise on data management
    • Creating civic data
    • Using civic data
    • Publishing civic data
    • Archiving civic data
    • Increasing the library's capacity to do all of the above
    • Selected Resources
  • Maintaining Momentum
    • Finding resources to support civic data work
    • Support networks and communities of practice
    • Institutionalizing
    • Selected Resources
  • Case Studies 2019
    • Alaska State Library, Juneau, AK
    • Charlotte Mecklenburg Public Library, Charlotte, NC
    • Fondren Library, Rice University, Houston, TX
    • Pioneer Library System, Ontario County, NY
    • Providence Public Library, Providence, RI
    • Queens Public Library, Queens, NY
    • Robert L. Bogomolny Library at the University of Baltimore, MD
    • Saint Paul Public Library, St. Paul, MN
    • Western New York Library Resources Council, Western NY
  • Case Studies 2020
    • The School of Library and Information Sciences Library at NCCU, Durham, NC
    • The University of Chicago Library’s Center for Digital Scholarship, Chicago, IL
    • Indianapolis Public Library, Indianapolis, IN
    • Spokane Public Library, Spokane, WA
    • St. Joseph County Public Library, South Bend, IN
  • Additional Resources
    • Civic Switchboard Workshop Materials
    • Open Data
    • Data Literacies
    • Partnerships and Community-Building
    • Library Roles in Civic Data Ecosystems
    • Guidelines for Creating Open Educational Resources
    • Archiving and Preservation of Civic and Government Data
    • Glossary
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  1. Context and Concepts

Where do libraries fit in?

PreviousDefining a data intermediaryNextSelected Resources

Last updated 5 years ago

For a long time, libraries have helped their communities discover and understand civic data. Libraries have also historically played roles when such data could be collected and preserved. But recent developments around local civic open data have presented an opportunity -- we would say a need -- for library workers to be more directly involved in the entire distributed ecosystem of open data publication, use, and stewardship. This will take us beyond our library buildings, and involve relationships with people who may not consider themselves library users. This is a good thing!

One enduring strength of libraries is that they are local community anchors. Although a lot of civic open data exists, they vary in -- just for starters -- how it is published, who is supported to use it, and how it is stewarded. There's not one way to do it, and the form of a strong civic open data ecosystem will necessarily differ from place to place. This is a fantastic opportunity -- it's at the local level that the most innovative and forward-looking ideas around open data are developing. Libraries are firmly connected to local communities; libraries and their workers should be helping to lead the development of their own civic data ecosystems.

Moreover, the act of publishing data alone is not likely to result in community impact. Data intermediaries () are entities that help the public to apply and use data to achieve impact by building relationships among publishers, users, and other members of the ecosystem; improving data, statistical, and technological literacy; enhancing data quality; providing feedback mechanisms to publishers; and building tools that enable broader data use. Sound familiar? Libraries and librarians should act as data intermediaries; their expertise adds value to a wide range of issues that affect both data publishers and users.

But a key point for libraries is that this work is not conducted alone. Cultivating a healthy local civic data ecosystem () depends upon the coordinated efforts of a variety of data intermediaries. No single entity can effectively cover all the necessary roles. As your library works in its own ecosystem, it can learn about other players and entities -- our project provides guidance on this ecosystem mapping -- and take roles that complement and strengthen existing capacity. This process has many benefits for your community (especially if you can make the process participatory and inclusive) as well as your institution.

Getting involved with civic data probably already aligns with your library mission. Your library probably already considers data literacy as increasingly important for its staff and community to cultivate. It is also likely to consider community engagement, specifically working to strengthen its communities, equally important. Because it's a good strategy for addressing tough problems (and because funding is often tight), collaborating with strategic partners may be a point of emphasis. Developing your library's role in its civic data ecosystem can address all these goals.

Talking Points: Why Libraries Should be Key Participants in their Civic Data Ecosystems [, ]

This one-sheet provides a set of talking points developed by Civic Switchboard that you can use to advocate to yourself, your colleagues, your administrators, community groups, potential partners, and funders.

read more in our previous section!
more on that coming up, too!
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