Civic Switchboard Guide
  • Introduction
  • About
  • Context and Concepts
    • An incredibly condensed look at the development of open civic data in the United States
    • Ways of thinking about data: Open data, civic data
    • Defining a data intermediary
    • Where do libraries fit in?
    • Selected Resources
  • Engaging Partners
    • Building libraries into civic data partnerships
    • Finding partners in your ecosystem
    • Common barriers to getting started
    • Selected Resources
  • Understanding Your Ecosystem
    • Mapping your Ecosystem
    • Measuring Health and Capacity
    • Understanding Community Data Needs
    • Selected Resources
  • Library Roles
    • Connecting data users
    • Connecting data producers
    • Showing the importance of civic data
    • Developing civic data literacy
    • Advocating for ethical, responsible, and accessible civic data
    • Making civic data more usable
    • Providing expertise on data management
    • Creating civic data
    • Using civic data
    • Publishing civic data
    • Archiving civic data
    • Increasing the library's capacity to do all of the above
    • Selected Resources
  • Maintaining Momentum
    • Finding resources to support civic data work
    • Support networks and communities of practice
    • Institutionalizing
    • Selected Resources
  • Case Studies 2019
    • Alaska State Library, Juneau, AK
    • Charlotte Mecklenburg Public Library, Charlotte, NC
    • Fondren Library, Rice University, Houston, TX
    • Pioneer Library System, Ontario County, NY
    • Providence Public Library, Providence, RI
    • Queens Public Library, Queens, NY
    • Robert L. Bogomolny Library at the University of Baltimore, MD
    • Saint Paul Public Library, St. Paul, MN
    • Western New York Library Resources Council, Western NY
  • Case Studies 2020
    • The School of Library and Information Sciences Library at NCCU, Durham, NC
    • The University of Chicago Library’s Center for Digital Scholarship, Chicago, IL
    • Indianapolis Public Library, Indianapolis, IN
    • Spokane Public Library, Spokane, WA
    • St. Joseph County Public Library, South Bend, IN
  • Additional Resources
    • Civic Switchboard Workshop Materials
    • Open Data
    • Data Literacies
    • Partnerships and Community-Building
    • Library Roles in Civic Data Ecosystems
    • Guidelines for Creating Open Educational Resources
    • Archiving and Preservation of Civic and Government Data
    • Glossary
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  • Alaska State Library, Juneau, AK - Coordinating statewide data players through ecosystem mapping
  • Charlotte Mecklenburg Public Library, Charlotte, NC - Organizing a local civic data council as groundwork for an open data portal
  • Fondren Library, Rice University, Houston, TX - Democratizing Data Through Data Literacy Training
  • Pioneer Library System, Ontario County, NY - Expanding regional data sharing practices to support substance abuse prevention
  • Providence Public Library, Providence, RI - Engaging teens to tell local data stories with paper and electronics
  • Queens Public Library, Queens, NY - Partnering to provide data literacy trainings to improve census outcomes
  • Robert L. Bogomolny Library at the University of Baltimore, MD - Joining open data and archival collections for neighborhood stories
  • St. Paul Public Library, St. Paul, MN - Increasing awareness of open data through community conversations
  • Western New York Library Resources Council, Western NY - Clarifying library roles in an expansive regional civic data ecosystem

Case Studies 2019

PreviousSelected ResourcesNextAlaska State Library, Juneau, AK

Last updated 3 years ago

The following libraries led projects in 2019 with support from the Civic Switchboard Project. Each project worked with one or more local community data partner organizations to increase the library's capacity in their local civic data ecosystem. The resulting case studies, drawn mostly from each project team's own writing, give insight into the variety that can be found across local data ecosystems and provide real-world examples of roles that libraries can play within them.

- Coordinating statewide data players through ecosystem mapping

- Organizing a local civic data council as groundwork for an open data portal

- Democratizing Data Through Data Literacy Training

- Expanding regional data sharing practices to support substance abuse prevention

- Engaging teens to tell local data stories with paper and electronics

- Partnering to provide data literacy trainings to improve census outcomes

- Joining open data and archival collections for neighborhood stories

- Increasing awareness of open data through community conversations

- Clarifying library roles in an expansive regional civic data ecosystem

Alaska State Library, Juneau, AK
Charlotte Mecklenburg Public Library, Charlotte, NC
Fondren Library, Rice University, Houston, TX
Pioneer Library System, Ontario County, NY
Providence Public Library, Providence, RI
Queens Public Library, Queens, NY
Robert L. Bogomolny Library at the University of Baltimore, MD
St. Paul Public Library, St. Paul, MN
Western New York Library Resources Council, Western NY