Civic Switchboard Guide
  • Introduction
  • About
  • Context and Concepts
    • An incredibly condensed look at the development of open civic data in the United States
    • Ways of thinking about data: Open data, civic data
    • Defining a data intermediary
    • Where do libraries fit in?
    • Selected Resources
  • Engaging Partners
    • Building libraries into civic data partnerships
    • Finding partners in your ecosystem
    • Common barriers to getting started
    • Selected Resources
  • Understanding Your Ecosystem
    • Mapping your Ecosystem
    • Measuring Health and Capacity
    • Understanding Community Data Needs
    • Selected Resources
  • Library Roles
    • Connecting data users
    • Connecting data producers
    • Showing the importance of civic data
    • Developing civic data literacy
    • Advocating for ethical, responsible, and accessible civic data
    • Making civic data more usable
    • Providing expertise on data management
    • Creating civic data
    • Using civic data
    • Publishing civic data
    • Archiving civic data
    • Increasing the library's capacity to do all of the above
    • Selected Resources
  • Maintaining Momentum
    • Finding resources to support civic data work
    • Support networks and communities of practice
    • Institutionalizing
    • Selected Resources
  • Case Studies 2019
    • Alaska State Library, Juneau, AK
    • Charlotte Mecklenburg Public Library, Charlotte, NC
    • Fondren Library, Rice University, Houston, TX
    • Pioneer Library System, Ontario County, NY
    • Providence Public Library, Providence, RI
    • Queens Public Library, Queens, NY
    • Robert L. Bogomolny Library at the University of Baltimore, MD
    • Saint Paul Public Library, St. Paul, MN
    • Western New York Library Resources Council, Western NY
  • Case Studies 2020
    • The School of Library and Information Sciences Library at NCCU, Durham, NC
    • The University of Chicago Library’s Center for Digital Scholarship, Chicago, IL
    • Indianapolis Public Library, Indianapolis, IN
    • Spokane Public Library, Spokane, WA
    • St. Joseph County Public Library, South Bend, IN
  • Additional Resources
    • Civic Switchboard Workshop Materials
    • Open Data
    • Data Literacies
    • Partnerships and Community-Building
    • Library Roles in Civic Data Ecosystems
    • Guidelines for Creating Open Educational Resources
    • Archiving and Preservation of Civic and Government Data
    • Glossary
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  1. Engaging Partners

Common barriers to getting started

PreviousFinding partners in your ecosystemNextSelected Resources

Last updated 5 years ago

Through this project, we’ve learned about common barriers to entry that libraries are navigating. This section overviews some of these challenges and points to places in guide that may provide help.

Feeling unqualified

You aren’t! There are many roles the library can play when stepping into in this space. Check out where we outline why libraries fit right in to civic data ecosystems. And draw inspiration from the varied work that libraries are doing by reading the in this guide.

Lack of urgency

With constraints on library workers' time and library resources, you might find that some in your organization view building civic data capacity as a low priority. We offer some recommendations about connecting the work to your mission and finding resource support that may help prioritize this work in your organization: ;

Finding capacity

Related to lack of urgency, civic data work isn’t always top priority as a place to expend capacity. Starting small and building a proof of concept can help build momentum for your work and demonstrate that putting time and capacity into the work is worthwhile. Check out this guidance and read about the experiences of other libraries in this space: ; ; .

Negotiating boundaries

You may be surprised by how robust of a data ecosystem already exists in your area. It may be unclear where your organization can -- and should -- contribute and how to avoid stepping on toes. You'll what to understand what other players in your ecosystem (and in your organization) are doing with civic data. Check out these resources to better understand and/or plan to work with other local organizations include: ; ; ; .

Building trust and credibility for the library in the civic data space

Libraries may be new to the civic data space and other entities may not know what new role the library intends. When conceptualizing your role in the space and how to be a trusted partner in your ecosystem, check out approaches for mapping the ecosystem and what roles and work other libraries are engaged in: ; ; .

Potential negative consequences from publicly available data

Open and civic data can be confusing - both in how it is defined and how it may be used. Transparency and clarity about your library’s goals, processes, partnerships can help quell fears in your organization and among your users about what might be done with open civic data. Here are some resources to take a look at: ; .

Lacking authority to create or encourage to create a single network.

Take your time, build trust. Remember that you don’t have to be the authority. Check out to see how players are (and aren’t) working together and this to remind you why the library has a real role to play in this work.

Library roles
Case Studies
Finding resources to support civic data work
Connecting to your library mission.
Building partnerships into civic data partnerships
Finding resources to support civic data work
Case studies
Finding partners in your ecosystem
Library roles
Mapping your ecosystem
Developing project plan for work
Mapping your ecosystem
Library roles
Case Studies
Ways of thinking about data
8 considerations for libraries that want to host open data
Mapping your ecosystem
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