Civic Switchboard Guide
  • Introduction
  • About
  • Context and Concepts
    • An incredibly condensed look at the development of open civic data in the United States
    • Ways of thinking about data: Open data, civic data
    • Defining a data intermediary
    • Where do libraries fit in?
    • Selected Resources
  • Engaging Partners
    • Building libraries into civic data partnerships
    • Finding partners in your ecosystem
    • Common barriers to getting started
    • Selected Resources
  • Understanding Your Ecosystem
    • Mapping your Ecosystem
    • Measuring Health and Capacity
    • Understanding Community Data Needs
    • Selected Resources
  • Library Roles
    • Connecting data users
    • Connecting data producers
    • Showing the importance of civic data
    • Developing civic data literacy
    • Advocating for ethical, responsible, and accessible civic data
    • Making civic data more usable
    • Providing expertise on data management
    • Creating civic data
    • Using civic data
    • Publishing civic data
    • Archiving civic data
    • Increasing the library's capacity to do all of the above
    • Selected Resources
  • Maintaining Momentum
    • Finding resources to support civic data work
    • Support networks and communities of practice
    • Institutionalizing
    • Selected Resources
  • Case Studies 2019
    • Alaska State Library, Juneau, AK
    • Charlotte Mecklenburg Public Library, Charlotte, NC
    • Fondren Library, Rice University, Houston, TX
    • Pioneer Library System, Ontario County, NY
    • Providence Public Library, Providence, RI
    • Queens Public Library, Queens, NY
    • Robert L. Bogomolny Library at the University of Baltimore, MD
    • Saint Paul Public Library, St. Paul, MN
    • Western New York Library Resources Council, Western NY
  • Case Studies 2020
    • The School of Library and Information Sciences Library at NCCU, Durham, NC
    • The University of Chicago Library’s Center for Digital Scholarship, Chicago, IL
    • Indianapolis Public Library, Indianapolis, IN
    • Spokane Public Library, Spokane, WA
    • St. Joseph County Public Library, South Bend, IN
  • Additional Resources
    • Civic Switchboard Workshop Materials
    • Open Data
    • Data Literacies
    • Partnerships and Community-Building
    • Library Roles in Civic Data Ecosystems
    • Guidelines for Creating Open Educational Resources
    • Archiving and Preservation of Civic and Government Data
    • Glossary
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  • Project Team
  1. Case Studies 2019

Fondren Library, Rice University, Houston, TX

Democratizing Data Through Data Literacy Training

PreviousCharlotte Mecklenburg Public Library, Charlotte, NCNextPioneer Library System, Ontario County, NY

Last updated 5 years ago

Partner organization:

Library roles played: , ,

The Fondren and Kinder Institute team piloted data literacy workshops with community members and then incorporated what they learned into a 'train the trainers' workshop for the United Way of Greater Houston. Rather than designing the workshops around a particular technical skill or tool, the Houston team's workshop design deliberately emphasized general principles of data, and ways data might support participants' decision-making.

Through our project, we attempted to break down barriers to data access and engagement by introducing young community members in two under-resourced and underserved communities to the fundamentals of data and its applications.

In the original proposal, we planned to host three workshops with nonprofits that are interested in engaging clients with data training. We decided to change the format and instead offer the first two data literacy workshops directly to underserved communities. We used those workshops as case studies and opportunities to create curricula that are appropriate for an audience with varying levels of data literacy and exposure to data concepts. By sharing the first-hand experiences and our lessons-learned with nonprofits (along with the training materials), we could help nonprofit staff members gain a better understanding of how to deliver an effective data literacy training.

After our pilot data literacy trainings, we reflected on and organized our learnings to create a “train the trainers” workshop that was conducted in collaboration with the United Way of Greater Houston. With this final training in our three-part series, we wanted to expand our reach and impact by equipping nonprofit professionals (who work in direct service roles in the fields of workforce development and financial coaching) to guide their diverse clients through the data literacy frameworks we generated for the first two trainings.

Throughout the creation and facilitation of our trainings, we were careful not to conceptualize data literacy as the mastery of a particular skill or proficiency in certain technologies, etc. Rather, we strived to create curricula that enhance participants’ understanding of the underlying principles of data and facilitate the use of data in a way that supports participants’ arguments or decision-making processes. We wanted to empower participants to comprehend, interpret and use the data they encounter—and even to produce and analyze their own data.

One of our challenges was understanding how to target our training efforts, since it wasn’t clear what prior knowledge or learning goals participants would bring to the workshops. With our first workshop, we were able to conduct a pre-assessment, which helped us to understand how much our group of high school students already knew about data literacy. We also consulted with our workshop hosts to learn more about our participants and their interests and needs. We learned about the value of connecting our training with programs that have set clear expectations for participants

In the next section, Fondren and Kinder Institute team members reflect on how their civic data work ties into their institutional missions and how each benefitted from the partnership. In this case the partnership also helped the project reach new audiences for the library and deepen existing relationships through the project activities.

The Kinder Institute for Urban Research seeks to facilitate the practical use of data by city and community leaders for decision-making and capacity building in Houston’s disadvantaged communities. The Kinder Institute team members on this project were able to leverage their community connections and training-related learnings during the planning and execution of this project.

In the Library’s recent strategic plan, there is an aim to enhance training in, managing, analyzing, and visualizing data and to engage with Houston and the world. Fondren currently offers workshops and consulting on topics such as data management and software skills; we also work with the local community by developing archival collections and by hosting tours and events.

Through our partnership with the Kinder Institute, the Fondren team was able to develop a more nuanced understanding of data literacy and to work more closely with local organizations, especially those focused on underserved communities. The Kinder Institute team members on this project were able to leverage their community connections and training-related learnings during the planning and execution of this project.

This project demonstrated the value of partnering with a leading civic research organization in order to deepen the library’s impact on the community.

This project demonstrated the value of partnering with a leading civic research organization in order to deepen the library’s impact on the community. Through Kinder Institute’s relationships with the Urban Enrichment Institute and the United Way, we were able to shape a curriculum that met the needs of participants and draw an engaged audience. It also showed the effectiveness of a playful, hands-on data literacy curriculum, particularly with younger audiences. In our discussion with the public library, we also learned that adult library patrons are another potential audience, as several of their patrons expressed interest in data training. The librarians were very receptive to and supportive of our work and seem open to future collaborations. We are exploring the possibility of partnering to develop and deliver data literacy training for area nonprofits.

Learn more:

Project Team

  • Katie Floyd Wang, Kinder Institute for Urban Research, Rice University

  • Lisa Spiro, Fondren Library, Rice University

  • Jie Wu, Kinder Institute for Urban Research, Rice University

  • Miaomiao Rimmer, Fondren Library, Rice University

  • Daniel Koh, Rice University

Daniel Koh and Katie Wang, “” Urban Edge blog, Sep 4, 2019,

Julia Kress, “,” News from Fondren, Spring 2019,

Data Literacy Trainings Toolkit
Rice collaboration uses data to engage and empower local communities,
Grant-Funded Data Literacy Workshops Pair Fondren and Kinder Institute
Kinder Institute for Urban Research, Rice University
Developing Civic Data Literacy
Showing the Importance of Civic Data
Connecting Data Users
Photo by Rice University’s Kinder Institute for Urban Research and Fondren Library